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Norwegian Cruise Reviews

Norwegian (NCL)
Ship
Destination
Departure Port

Traveler rating

Excellent

13,277

Very Good

10,086

Average

7,086

Poor

4,433

Terrible

2,594

Cruise type

4,433 Norwegian Cruise Reviews


SonnyInDC avatar

SonnyInDC

2 Reviews Written

6 Helpful Votes

Not enjoyable at all....Stay away from Sailing out of New Orleans!

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We chose this cruise because we canceled a group cruise and we had friends already booked on this sailing. Going into it, we knew the Pearl was an older ship. However, it had been refurbished or that's what is ...
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Sail Date March 2018


terry pattison avatar

terry pattison

3 Reviews Written

7 Helpful Votes

Cruise was cut short -refund promised, but after 4 months NCL haven't paid it.

This cruise was supposed to visit Athens and Rhodes before going through the Suez Canal. Due to the refurbishment of the ship in Marseilles running over time, NCL cancelled the Mediterranean part of the cruise, and ...
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1 photo

Sail Date February 2020


jimroche avatar

jimroche

1 Review Written

4 Helpful Votes

DISAPPOINTMENT

Very disappointed in this cruise. Cabin was so so hard to get around the veranda was small. We did have a wonderful cabin boy. Found the main dining room lacking in food and its presentation was quite ...
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Sail Date March 2020


Bob Doig avatar

Bob Doig

1 Review Written

20 Helpful Votes

I will never sail with this cruise line again.

This was to be the cruise of a lifetime but now it will be remembered for all the wrong reasons. Even before we embarked, the itinerary had been changed. It was only when I contacted a tour company in Madagascar ...
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Sail Date March 2020


QuickieGlenn avatar

QuickieGlenn

3 Reviews Written

6 Helpful Votes

Worst cruise yet

I chose this cruise because it was going to Key West & Cozumel, 2 places I wanted to revisit and leaving out of Canaveral meant I did not have the additional drive to Miami. We are platinum with NCL so we know ...
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Sail Date March 2020


Sussex Duo avatar

Sussex Duo

13 Reviews Written

65 Helpful Votes

16 consecutive days at sea around the Indian Ocean

We booked a cruise from Dubai to Cape Town on the Norwegian Spirit because it had an interesting itinerary but, after just 3 stops, we ended up with 16 consecutive days at sea. During embarkation we were ...
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Sail Date March 2020


3630greyfield avatar

3630greyfield

1 Review Written

3 Helpful Votes

Has anyone received their refund

Big mistake. We weren't told at the time of booking that the ship was being refurbished but thought at least things will be updated. Nice. Well the toilets didn't work on the first day and few, if any, ...
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Sail Date February 2020


zoegirard avatar

zoegirard

1 Review Written

Terrible Cruise Experience

Two destinations were cancelled and one was changed before sailing. When my travel agent called to ask for a credit or to cancel the reservation, we were advised that it was too late since the last payment had been ...
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Sail Date January 2020


reedbn202 avatar

reedbn202

1 Review Written

3 Helpful Votes

The Cruise of Disappointments

Plain and simple - disappointing. To say the least we were very mislead. This was not a cheap vacation and we didn’t expect it to be, but we also expected it to be at least worth what we paid. We chose this cruise ...
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Sail Date March 2020


ladaallo avatar

ladaallo

2 Reviews Written

7 Helpful Votes

Not Very Good

I want to start off by saying that I recognize that this is a stressful time for everyone including and especially for the travel industry. We cruised from March 8 to March 15. On March 8 when we left, COVID19 was ...
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Sail Date March 2020


Ckutch avatar

Ckutch

2 Reviews Written

3 Helpful Votes

Worst experience of 3 with NCL

Negatives: Spring break cruise, my MISTAKE. Screaming, drinking, banging on doors in the middle of the night, singing " coronavirus in the hallways" at 3am. Watched a couple of spring breakers who coughed ...
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Sail Date March 2020


ReyReyRey avatar

ReyReyRey

1 Review Written

1 Helpful Vote

Not worth it, poor disembarkation lot of time wasted

I have been on few cruises with RCL, Carnival before, and this is my first time with NCL, the experience with NCL is the lowest I must say. Highlights: - Smooth Embarkation - Great service by most ...
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Sail Date March 2020


chelseasmith avatar

chelseasmith

1 Review Written

6 Helpful Votes

My poor expierence of NCL

I will never go on a NCL ever again after the experience my boyfriend and I had. We did get a good price because we booked it two weeks before our sail date. However, it was not worth what we paid. One of the only ...
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Sail Date March 2020


WalterRiddle avatar

WalterRiddle

1 Review Written

1st time cruise and probably last thanks to Norwegian

1st time cruise Waited in extreme long lines to tender off and on the ship,Over 2 hours each way. I feel we should have been compensated because lf lack of enough tenders to get us off the Ship. Leaving ...
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Sail Date March 2020


JTB5705 avatar

JTB5705

2 Reviews Written

1 Helpful Vote

New Year's Trip not as Happy as we would have liked

The ship itself is fine. The issue is customer service, select ignorant cruisers and entertainment which badly needs a new life. Norwegian has so much potential but often does not live up to it. Their ...
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Sail Date December 2019


Magnum9797 avatar

Magnum9797

1 Review Written

Send this ship to NCL's Asian line

We have been on 18 cruises since 2000 with 9 of those cruises being NCL. The wind, Majesty, Sky twice, Pride of America, Pearl, Epic and Bliss. Last March we went on the Bliss and it was great. In December we went ...
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Sail Date February 2020


Catrichards avatar

Catrichards

1 Review Written

Disappointing ship, uncomfortable

Good itinerary, but this ship design is bad. My husband's feet hung off the bed by about 6 inches. No other Norwegian ship has been like this! The room is cramped, with no real bathroom, just a cubicle for ...
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Sail Date March 2020


Cowracer avatar

Cowracer

1 Review Written

Pretty much just frustrating

The Getaway is a fantastic ship for 2300 people. The problem is they put 4000 on it... In no particular order: The HVAC system onboard seemed overwhelmed in the common areas and in the cabins it seemed they ...
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Sail Date March 2020


JeffBrandlin avatar

JeffBrandlin

1 Review Written

5 Helpful Votes

Not Impressed

We chose to do an eastern Caribbean cruise on the Norwegian Encore because of the destinations. We were quite unhappy with multiple aspects of the cruise starting with the 2 hour boarding process. The rooms seemed ...
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Sail Date March 2020


Familycruiser1212 avatar

Familycruiser1212

1 Review Written

Probably won’t cruise Norwegian again

After waiting 4 hours just to get on the ship, my expectations were pretty low. Finally got on about 4pm and rushed to get food. Staff was trying to rush us to leave for the muster stations but people were still ...
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Sail Date February 2020


kellylpn avatar

kellylpn

2 Reviews Written

7 Helpful Votes

Terrible Service

I have never complained about NCL before as it has always been my favorite cruise line. After this cruise forget it. There were many people with the same complaints too. The svc was absolutely the worst that I have ...
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Sail Date February 2020


Ashley8053 avatar

Ashley8053

1 Review Written

Bliss Ended My Love of Cruising

I've been on a ton of cruises in my life, but this was my first NCL experience (Feb. 23 out of NYC.) Due to the hype of the Bliss, I had high expectations - perhaps that was my problem, but honestly, shouldn't they ...
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Sail Date February 2020


Travel Hounds avatar

Travel Hounds

1 Review Written

Crowded, cancelled excursions, poor service

Ship was extremely crowded, the size of the ship is not large enough for the number of cabins. Use the stairs the get around, elevators were always crowded and slow. Getting on and off the ship was very crowded, so ...
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Sail Date October 2019


Wedgie23 avatar

Wedgie23

2 Reviews Written

1 Helpful Vote

Very different from the mega ships - Some good, some bad.

If this had been our first cruise it probably would have been our last. Finding the larger ships quite overcrowded we decided to try one of the smaller ones, Dawn, to see if we liked it any better. I have done ...
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Sail Date November 2019


colinsdad61804 avatar

colinsdad61804

1 Review Written

2 Helpful Votes

I would not cruise on the Encore again

I would not cruise on the Encore again. If you like Norwegian, try the Breakaway or Getaway instead. Overall, the food in the main dining rooms and buffet was good. We were a party of 8 and never had to wait more ...
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Sail Date February 2020


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