Eurodam Review
Rating by category
Additional details
A few friends and I sailed at the end of June into July on the Eurodam to the Northern Baltics. What a fantastic cruise. Not only was the ship beautiful, but the customer service was beyond what I had experienced on any other cruise.
We flew into Heathrow on an overnight flight. The only glitch in the whole cruise was the staff meeting us at the airport to bus us to Dover. We had to wait about 45 minutes before we left for the ship. After travelling all night, it was difficult. Embarkation, however, was a breeze. We walked in, stood in line maybe 5 minutes and then headed in. The line was a little large getting through the metal detectors, etc., but shortly we were on the ship and able to go directly to our cabins.
Thank goodness for the first day being at sea. We were exhausted from the time change, etc., so the day at sea was one to recover. Right off the bat, however, we found that all over the ship, the staff would ask our names...AND...remember them. Each time we saw a staff member we had met before, they would call us by name. It was wonderful.
Cabin Review
Neptune Deluxe Veranda Suite
Our cabin was an SA category suite. It was quite spacious for the three of us. We had it made up with two twins and the couch for the third bed. There was a dressing room and what I would consider a huge bathroom with a separate shower and then a tub with a shower. There were five large closets so storing clothig was a breeze. The veranda was wonderful. We heard very little noise the entire cruise and smelled no one smoking. It was wonderful to also have the Neptune lounge for snacks and someone there to assist us on various things.