Ok, this was our first cruise with P&O but not our first cruise, so we have a lot of experience of what to expect and what service should be, despite Covid excuses.
The ship is very nice and we liked the layout. Having been out of service for 19 months, we assumed everything would be working, so imagine our annoyance when we walked into our cabin to find a bedside light wasn’t working. It needed a new bulb. This is the attention to detail that that should be the norm!
Entertainment was good and we were able to dance to recorded music but not live music. Apparently the reason given is that a singer might accidentally spit!