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Azamara Quest Review

4.5 / 5.0
Editor Rating
669 reviews
84 Awards

First Azamara Cruise.

Review for Azamara Quest to Africa
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Madkel
10+ Cruises • Age 50s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Feb 2020
Cabin: Club Veranda Plus Stateroom
The view from cabin 6001 verandah.

This 26 night cruise started in Cape Town and was to end in Dubai. Sadly Corona Virus decided to intervene which resulted in the cruise missing many ports of call and a premature ending in Muscat which was not a planned port of call. Many countries refused us entry due to the fear of cruise ships being floating Petri dishes. There was a daily update from the Captain regarding our situation and this also changed daily. Ultimately the only country willing to accept us was Oman so we were forced to disembark there early. This resulted in 700 passengers having to find alternative travel arrangements home and get visas to enter Oman all this while floating at sea in a completely different time zone to many of our homes. The staff of Quest were exceptional during this very stressful time. They set up laptops and sat individually with passengers helping them get their visas. They gave access to phones to contact travel agents and all the while remained patient, helpful and positive. My only disappointment was the lack of assistance once we were delivered to the airport. We arrived at the airport at 5.30am to find our flight had been cancelled by Omani Air. We were not the only ones to experience this and as Azamara had disembarked us in an unscheduled foreign port I would have thought they had a duty of care to ensure we got away safety. The staff of Omani Air were not helpful at all and in fact lied to us. They expected us to stay in Muscat until their next flight to our destination left in 2 days time. In the end we found an agent at the airport and paid another $4000 to get home. This of course was no fault of Azamara’s but we did feel a little dumped.

The experience on the ship itself was excellent. Embarkation was swift and efficient. Quest is a little tired but this did not disappoint us. We had a balcony plus cabin at the front of the ship and as we had read the reviews we new the bathroom was small. We were happy with the size of the room and bathroom. Seriously how much time do you spend in the bathroom anyway? The cabin stewards were friendly and kept the cabin clean. It was my birthday on the second day and found our room decorated with a birthday banner and hanging decorations when we arrived back in the afternoon.

We dined most nights in the main dining room and found the food excellent. Great selection every night and considering the cruise was 26 nights the variety just kept on coming. I have read some reviews where they complain about the size of the meals. We could not complain at all. Considering there are 4 courses I could not imagine coming away from a meal without feeling full. We rarely ate dessert because we couldn’t fit another mouthful in. The staff in most areas of the MDR were amazing although on a few nights the wait for service was very long and we were not sure whether it was because of staff being overworked or just not up to speed.

Cabin Review

Club Veranda Plus Stateroom

Small bathroom but perfectly adequate. View from the verandah is looking over the bow of the ship. Some noise when arriving in port. Cabin directly above the theatre so some noise during shows. Plenty of storage space. Staff happy to supply extra coat hangers. Part of our package was in room spirits and the staff happily changed the supplied spirits to ones of our choice. Typically poor selection of TV channels but not a problem for us.

Port Reviews

Port Elizabeth

Addo Elephant Park with Alan’s Tours. Excellent tour with Malcolm as our guide.

Durban

We took the shuttle to the shopping centre. Not much to see.

Richards Bay

We got a guide from the port and went to see the Hippos.

Cape Town

We stayed here for 4 days pre cruise. Great hop on hop off buses. Be aware of what is going on around you. We were followed by a group of young locals after getting off a bus in the city despite lots of people being around.

Colombo

Not allowed to get off the ship. Only allowed to dock for refueling and stores.

Kochi (Cochin)

Not allowed to dock

Mumbai (Bombay)

Not allowed to dock

Dubai

Not allowed to dock

8 Helpful Votes

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