Close to home, part of a group we have travelled on many times (Princess, Cunard, P & O International & Holland America), but this was all so different.
Before we left we received an email that stated there would be extra health checks, what a joke, we signed a piece of paper & we were on board. Our biggest shock was there was no hand sanitation enforcement, didn't happen until the last few days of the cruise, and that was hit & miss, outside the dining room no-one supervising & many people just walked past.
Overcrowded, terrible dress code, even on Elegant night in the dining room had to suffer bogans dressed in muscle shirts, board shorts & rubber thongs. Sorry I don't want to share a meal with hairy armpits. Met some lovely families with young kids who wouldn't even let their kids in the pool LOL We were on a cruise to the tropics. PS: it was not school holidays!
Children running unsupervised everywhere putting themselves & others at risk, children were served soft drinks at the Casino Bar sitting on stools in the evening.
No lounge bar was opened for pre dinner drinks, never saw the bar operating once in 10 days in the Cool Lounge, Piano Bar only open for about an hour later (after dinner).
Won't go on any more, guess you have the picture, so I'll add some good things.
Our room stewards were great, only do the room once a day, but that was okay. Good waiters & the food was okay, just restricted.
Loved the singing waiters, and we booked a Ocean Suite but was upgraded to a Grand suite. The suite was huge with lots of cupboard space, spotlessly clean, a bit dated but every thing worked.
Huge, all amenities you would expect from a suite. Large bathroom with shower, spa, double sinks, bidea, toilet. Dressing room with sink, orchestra lights, hair dryer.
Lounge area with 3 piece set & coffee table. New bed, Large verandah with sunlounger, chairs & coffee table. This cabin was our saviour & retreat.