MSC Meraviglia Review

4.0 / 5.0
829 reviews

Great ship - Poor service before and during

Review for the Western Caribbean Cruise on MSC Meraviglia
User Avatar
FTOGigi
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2020
Cabin: Bella Balcony Stateroom

This is a very pretty ship but I am afraid that didn;t make up for the bad service.

We were a girlie group (3 sisters and my daughter) holding a reunion to celebrate two birthdays. Two of us came from UK to meet the ship and two from USA. Our party included a Business Manager, a Lawyer, an Travel Agent and a Diamond Class Cruise Queen! So we were not naive with our expectations.

The problems started not long after we booked the cruise. We were offered a discount in a balcony sale, the TA was assured that the beverage and internet package would be included in the discounted fare, as it had been before. Without this, we would not have taken the discount as it would add up to more than the original cost! Obviously it wasn;t honoured and for months, right up until 48 hours before embarkation, we disputed it.

Cabin Review

Bella Balcony Stateroom

Big enough and nice but dirty which surprised me because I had heard that above everything else the ship was clean

Port Reviews

Ocean Cay MSC Marine Reserve

Didn't dock due to wind - didn;t seem windy too me but then I understand they very rarely dock at Ocean Cay. Maybe they didn;t build it to meet the needs of their flag ship.

1 Helpful Vote
previous reviewnext review

Find an MSC Meraviglia Cruise from $258

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.