I booked this cruise last year in Feb 2019 while on the Harmony of the Seas. I also got to have 32 Family & Friends join us. I booked this cruise specifically as it was a newer ship and sister of the HOS (which my husband and I enjoyed tremendously). I booked 13 Boardwalk Balconies primarily for the extra perks that were being offered at the time for this cabin.
Embarkation: traffic was a mess getting in however once checked-in we were on the ship by 11am.
Disembarkation: went smoothly as well... ate breakfast in the MDR, picked up our bags, went through customs... probably only took 30 minutes... mom forgot her walker in cabin so waited a little longer outside...