This holiday took a great deal of difficulty to put together due to my mobility, getting from Perth to Sydney etc. We had travelled with Royal Caribbean before and on this ship but never before on any ship, and we have been on 11 cruises, have we had trouble sleeping because of noisy neighbours. We thought that on the first night when our neighbours came in at 3.30 ish making a great deal of noise that it would be a one off but no. It happened every night. Everyone said that we were too nice not complaining about it sooner but we didn't want the aggravation. After 5 nights we did complain and were moved to another cabin which allowed us at least a good nights sleep. Royal Caribbean offered us compensation for our inconvenience as they call it. The offer was a percentage of this cruise cost off our next cruise with them. It was the worst holiday we have ever had. Would we ever travel with them again, I very much doubt it. We had cruised with Royal Caribbean before and thought they were ideal for what we required. As well as our noisy neighbours there were many drunken teenagers on board many who seemed very young. I would go as far as to say underage for drinking. I thought that people under 18 were not supposed to be served alcohol. Is it that the drinks packages are not monitored and underaged people are allowed to have them? Is this the cause of the diobolical behaviour? There were small children crawling about on the dance floor. Very dangerous. Where were the security staff to stop such things? We hear that 3 boys were put off the ship in Noumea for being drunk and urinating off their balcony. Also that 2 families were locked in their cabin for fighting and put off at Auckland. We were also faced with a drunken yob in the theatre at 20.00hrs as drunk as a lord shouting out to the artist from the back of the auditorium. Again no security.

It was all such a shame as the staff were good and the food and service in the restaurants was excellent. Unfortunately as we had been on this ship just a few months earlier we had experienced most of the shows before although they were very good.

Our feeling is, big ships, more people doesn't add up to a cosy, friendly cruise. Read more