We chose the Zuiderdam for a romantic, relaxing cruise. We were very disappointed with many things about the Zuiderdam and Holland America as a company. First, let me start by saying the Holland America has some serious operational and procedural issues which need an outside consultant to fix.
Embarkation: You know you are in trouble when getting on the ship is the best thing you can say about the ship. Embarkation was quick and painless.
Cabin: We chose an inside cabin for this cruise because we like to take a nap in the afternoon and there is nothing better than a cold, dark cabin after a hot shore day. The cabin was very dated. The shower floor was filthy. I mean black filth. When the shower is dirty you have to wonder what else is dirty that you are not seeing. It is like walking into a restaurant and looking up to see black vents and ceiling tiles. If they do not care enough to make sure the shower floor is clean then you can bet they are not making sure the things you cannot see are clean. The steward was fine and helpful.
Do not let the word Large fool you because this is one of the smaller cabins we have ever stayed in on a ship. The layout was not good and most alarming was the shower floor was dirty with age old caked on black dirt.
It is all about whale watching and Margaritaville. A great and relaxing day.
Old San Juan is one of the most beautiful and fun places on earth. We always love going to San Juan.
Sitting and drinking an Amstel Bright with Bitterballen at the Holland Hotel. Always a great day.