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Celebrity Solstice Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
2,157 Reviews

Some Issues but still Good Value

Celebrity Solstice Cruise Review by warrenhickson

19 people found this helpful
Trip Details
  • Sail Date: Jan 2020
  • Destination: Australia & New Zealand
  • Cabin Type: Concierge Class 3

My wife and I wanted to repeat a similar Pacific cruise on the Solstice which we enjoyed several years ago. Overall the cruise was pleasant but was marred by several avoidable problems.

First, my wife's suitcase was mysteriously impounded by over-zealous ship security and we were left wondering whether, and when, it would be delivered to our cabin. Just before the ship's 5 pm departure and after receiving no effective assistance from our room attendant, we made our way to the ship's luggage hold on deck 3 only to encounter a line of 20 to 30 guests in a line also seeking release of their luggage. My wife had placed her allowed bottle of wine in her case which apparently triggers a warning on the security xray. It was only after a heated exchange with security (highlighting her urgent need to access her medication) that her suitcase was handed over. Hardly a good start to the cruise!

Soon after that episode we experienced a few frustrations with the quality of the wines available in our Classic Drinks Package which has somewhat arbitrary price restrictions. These problems, and the unhelpful attitude of some bar staff, were resolved when we received an apology and compensation from the Beverage Manager.

The food in the MDR and our "Seafood Fiesta" lunch in Silk Harvest ($40 pp) was generally of high quality and the service excellent. The buffet food on deck 14 however was a bit disappointing for evening meals - the self service food was only lukewarm, there were too many curry dishes and only limited seafood, carvery and other freshly cooked options. Fresh fruit options were extremely limited - bananas, kiwi fruit, strawberries and the like were usually unavailable.

The evening performances were mostly lively, professionally produced and highly entertaining. The ship's 2 house bands played some appealing popular music although many sets, eg on the pool deck, seemed to last only 30 mins at most. The groups also lacked energy, public involvement and and were almost robotic. The solo performer, Sasha, was excellent.

Facilities such as the well-equpped gym, sauna, pools (often over-crowded) and cafe were of a high standard, although the (chargeable) coffee was bitter and unpleasant.

The port to shore services in Noumea appear to have been restricted since our last cruise to this region eg there is now no free shuttle to the beaches but only to downtown, whilstthe mini-bus service to the pristine beach on Mare island attracts a rather high charge of $20 USD. This is yet more evidence of cost cutting and price gouging by Celebrity which is a regretable trend.

warrenhickson's Full Rating Summary
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Cabin Review

Concierge Class 3

Fit for purpose.

Port & Shore Excursion Reviews

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