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Disney Fantasy Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
436 Reviews

Disney dinner and cabin very disappointing

Disney Fantasy Cruise Review by Ahoy away

4 people found this helpful
Trip Details
  • Sail Date: Jan 2020
  • Destination: the Western Caribbean
  • Cabin Type: Concierge Family Oceanview Stateroom with Verandah

We had three cabins one deck below Concierge level. Four adults, three children under 5. We, the grandparents have done about 30 cruises, never on Disney.

It started off bad with enormous lineups as far as the parking garage as the check in computer system was down for over an hour.

Small room, mattress one of those that when your spouse moved you moved up and down too. Barely queen size and my feet (I'm 6'3") hung off the end. They gave us three pillows to try, none worked.

There is only one adults only bar with a view for cocktail hour but when we got there at 5 the two bartenders said we don't serve until 5:30, but we said our family dinner is at 5:45, too bad, so sad.

The noise of hundreds of kids at dinner time is unbearable. In 7 days we did not have one main course that was edible. Denny's would be better quality and better tasting food.

We had a poor location for our table the first night and complained to the Maitre D, he didn't care. We asked for a window table the second night, got one in the entrance as far from a window as possible.

The serving staff and room cleaner were exceptionaly good, but the food was awful.

For our Caymans stop we had to tender in. I had an early meeting on the island and to avoid stress, I wanted a tender ticket for the first tender. Neither guest services nor port activites cared one bit, just said line up an hour before we arrive.

Castaway Cay the Captain told us the wind was too strong to dock. Really, Disney bought an island and built a ship that can't handle the prevailing Caribbean strong winter winds. It was apparent they should have built the breakwater another 500 feet out to sea and built some wind protection on it.

Fabulous cruise for kids, but no Disney magic for adults.

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Cabin Review

Concierge Family Oceanview Stateroom with Verandah

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Ahoy away
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