Nieuw Amsterdam Review

4.5 / 5.0
964 reviews

Jan 4, 2020

Review for the Eastern Caribbean Cruise on Nieuw Amsterdam
User Avatar
LuvMyVacTime
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jan 2020
Cabin: Deluxe Ocean-View Verandah Stateroom
Traveled with children

We chose this sailing and ship because of good reviews. Big mistake. We also paid more for Club Orange and the Signature Suite. These are both a waste of your hard earned money, no priority or extra services as promised.

Once boarded, we were informed the ship was sailing with only one engine/propeller, and this caused a change in the itinerary because the ship would be moving slow. Holland America was aware of this weeks prior however there was no communication to the guests. The Islands and excursions were why we chose this sailing. Big disappointment.

While there was many issues beyond the control of the crew, i.e.- earthquake in Puerto Rico- no electricity/constant rain in Turks\nothing to do in St Croix due to short visit/no stop in Halfmoon Cay due to high seas and a medical evacuation ..there were many hospitality issues. Crew was ESL and needed more English classes.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Signature Suite was spacious

Good for 3 people

19 Helpful Votes
previous reviewnext review

Find a Nieuw Amsterdam Cruise from $323

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.