As experienced travellers and having been on multiple cruises, we were very much looking forward to our Ovation of the Seas cruise out of Sydney (departed Dec 26, 2019), around New Zealand.
Without doubt, it was the worst experience of cruising we’ve had. Cruising has always included a wow factor of excellent service, with staff who want to see you have a great time … that did not apply on Ovation of the Seas.
The ship’s facilities just do not manage the number of passengers. You can stand in a pool, but you couldn’t swim, it’s just too crowded. Not sure who thought an adult pool 80cm deep was a great idea?
Beautiful cabin with exceptionally good storage space, best of any ship we've been on.