We chose this cruise due to the Switzerland extension before hand and the great reviews of Scenic. The extension was amazing. We eventually got on the Scenic Opal in Basal and began our cruise down the Rhine. The ship was perfect. Very clean, modern, and welcoming. The cruise director (Andreea) was waiting to welcome us aboard and was always available to answer any question or solve any problem. We were escorted to our cabin by Milanka (Mila) the ship masseuse and fitness coach. The Hotel manager (Georgi) was very friendly and always checking to see if we were happy. The Captain of the ship was very approachable and always happy to answer any questions. He allowed any passenger to visit his wheelhouse at any time to see how the ship was operated. Our butler (Ratko) made sure we were always happy and cared for. The young lady that did our housekeeping (Timea) was outstanding. Our room was always perfectly clean and inviting. We had the Royal Panoramic Suite. It was fit for royalty. The size of the suite was very nice and the wrap around windows and large balcony was perfect to viewing the sites as we made our way down river. We slept like babies on the large king size bed and the large walk in shower was perfect for us. All the meals were exceptional.
The thing that made the cruise stand out for us was the crew. From the Captain to the Hotel Manage, to the cruise director, to the lowest sailor on deck we never passed a crew member that did not say hello and ask if we were happy and could they do anything for us. We really hated for the cruise to end.
The cabin was as advertised. It had a separate toilet room and shower/bath room. The walk in shower was huge with great water pressure and all the hot water you could use. The king size bed was the perfect firmness and we slept like babies. There was a large seating area with large floor to ceiling windows. Opening off the seating area was the balcony. It ran the length of the seating area with an a floor to ceiling window that opened down halfway. The housekeeping was constant and very well done. Our mini bar was always full. In summary, the cabin was perfect, we loved it. I bought my wife the best suite on the boat and she was very happy. Money well spent.