Norwegian Getaway Review

Horrible service

Review for the Western Caribbean Cruise on Norwegian Getaway
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Drewcuzz594
10+ Cruises • Age 40s

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Sail Date: Dec 2019
Cabin: Family Balcony Stateroom
Traveled with children

We have now cruised over 15 cruises mainly with Royal Caribbean and carnival. We decided to take our first cruise with Norwegian out of New Orleans on the getaway. I have to say the anticipation and excitement prior to the cruise was very high.Boarding the ship was extremely easy no issues with security very fast process when we got on the ship we walked straight into a shares bar and we were in awe Of how amazing the atrium looked let me start by saying this is an awesome awesome ship everything looks brand new the rooms were clean there was so much to do rockclimbing 10 pin bowling pool darts the bars were awesome the casino was awesome unfortunately the upgraded restaurants that we had bought expecting the same standard that we would get on Royal Caribbean was nowhere near as good throughout the cruise the service at the bars and restaurants is the poorest we have ever received on any cruise. Also this cruise ship didn’t have what you would find on other cruises a 24 hour pizza bar Or a full deli service. If you wanted food after 10 o’clock or around that time you will have to go to O’Sheas and sit down and order from a set menu we found ourselves after the third day board of the food that was offered on the ship especially the buffet it was it was blonde and poorly made very over cooked food. I did talk to some of the cruise passengers who have sale on many Norwegian cruises and they emphasize the same opinion that I was building on this particular cruise but said that the other Norwegian cruises that they had been on the service was much better and the food was much better but I think my next cruise is going to be on Royal Caribbean.Overall I would give the crew ship itself a four star it really was a spectacular ship that was very well-maintained and very clean with some of the best shows I’ve ever seen on the Sea unfortunately the food and the service has left a sour taste in my mouth and it will probably be a long time before I ever go on another Norwegian cruise again

Cabin Review

Family Balcony Stateroom

Nice cabin bathroom was better than other cruises I’ve been on

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