1. Cabin had some nasty stuff on the walls - looked like semen - grossed me out when I accidentally touched it. Had the cabin staff clean it out and they had to come back a second to get spots they missed. The hotel director was advised but made no attempt to apologize. Sent a supervisor on the last day of our cruise to check on something that occurred on the first day of the cruise

2. Greenhouse Spa allows people to get into the hydro-pool with water shoes - people wear them all around the ship and land, then get into the pool. Spa also does not have a sign to ask people to shower before getting into the hydro-pool. When recommendations were made to the spa, they said they did not want to offend guests. Spa maintenance was conducted while the paying guests were still on board the ship.

3. Overall customer service is very poor in the dining the areas. Read more