This was my 28th Cruise, but first on NCL and I was surprised with my experience, considering the negative reviews I read before booking and sailing. We invited a recently widowed friend as our 3rd person, so we decided to book a Penthouse Suite. We sailed in room 9202, which also accommodated my special needs father in his scooter. Our butler, Francis and Concierge Armando made this cruise nearly flawless. We were met by both at check-in and immediately knew that they had great personalities and would add to our fun on board. The room was large, beds comfortable and they both heard my request for extra pillows.

We had breakfast and lunch in Cagney's, specialty dining in Tempanyaki and Cagney's for dinner and they made sure we were booked in Four Seasons and Seven Seas on other nights. I preferred Seven Seas since it seemed to have more formal attention than the Four Seasons dining room. The food at every meal was amazing! I was nervous after reading poor food reviews, but was never disappointed. We even had wings in the Sports bar and they were fantastic. The chefs in Tempanyaki were entertaining and the steak and chicken were cooked perfectly. We laughed through the entire meal.

We had the pleasure of meeting the senior officers and the General Manager Igor even took time to get to know us throughout the cruise. Any issue we had was heard by Igor and he was receptive to our comments. We rarely watch the shows in the evenings on other ships, but were present 4 of the 5 nights on this cruise. The entertainment was excellent and we loved the comedian, Juli Barr. We had some very rude guests during her show, but she handled them with grace and they thankfully left her show without incident. Read more