After an uneventful flight from Stansted, when we arrived at Tenerife we were directed by a Tui rep. to leave the airport and turn left.! There we encountered a large crowd whom after asking other passengers were made aware “we” were queueing - for over two hours - for coach transfer to the ship. This was totally unacceptable as we had left home at 06:30. When we eventually got on the correct coach sat there or over an hour the delay was for no obvious reason. When we arrived at the ship terminal there was a short delay to go through the check-in formalities.

When we got to our cabin – 4108 we were favourably impressed. Due to the delay in getting to the ship within a short time we off to attend the ships safety drill.

It was that night when our first impressions became very negative. It was almost impossible to sleep, there was a loud vibration from the air conditioning system ventilator. As the night progressed further loud “mechanical” noises came from the deck below ours and there was a constant vibration throughout the cabin. We apparently were not the only passengers on deck 4 who were complaining about the noise. After complaining to the ships reception we were offered another cabin which we declined as there was no window. Read more