This was our first cruise with CMV, cruising from Tilbury to Sydney. It was also many passengers first CMV cruise. Most of us were attracted by the terrific package from several agents which included airfares and 2 nights stay in London. We knew the ship was advertised as 3 star and was an old ship from Holland America/P&O. We were pleasantly surprised at the beautifully redecorating of the ship, the amazingly friendly staff, the fantastic food, better than many ships we have been on (we have done over 40 cruises), the extremely talented ship's dancers and singers and the general layout of the ship. There were technical issues that are still causing problems..some people had flooding cabins, the air conditioning system took quite a while to sort out, but the engineering staff were working as quickly as possible to correct these. There were also many people very upset with the cost of attending the medical service with bills between $7000 and $12000 ...these were sent to guests' insurance companies however and eventually sorted out, but meetings were held by guests as to how a service can charge such exorbitant rates for chest infections and gastric complaints. We vowed never to go there and quite a few people sort medical treatment at ports if they needed help.
While we rarely buy anything in the ships' shops, the shops had little to offer and staff were standing round all day with little to do, this could have been much more interesting for guests wanting to shop there.
The ship has a fantastic gym and a free to use thermal centre that most ships charge for.