Very clean, well appointed ship.
Dining @Lido and Dining Room was usually top rate. Lots of variety, well presented, variety of options through the cruise.
Staff, without exception, were terrific for the whole cruise - friendly, responsive and efficient.
Cabin steward was very responsive and helpful - very knowledgeable.
On board entertainment - numerous and varied - from magicians to dance, musicals and comedians.
Other activities were directed at an older audience - Holland America seems to attract older demographic which is fine but maybe more active types of activities on board would be welcome.
Charges of $15 for fitness classes seemed a bit excessive. Gym was outstanding!!
Tours were generally very good - well organized and good guides. One tour occurred (Cartagena) in which the guide (limited English) took us to two different stores during a 3 hour shore tour. This ate up at least 45 minutes of our overall tour - was quite insistent, to the point of raising his voice, if we didn't stay in the store and look at the merchandise. He had little historical/cultural knowledge of the city.
Ocean view staterooms on this ship are a problem. I was in two different ocean view rooms on Level 1 - both had real problems with noise. The first cabin (1112) had significant nightly noise from the kitchen above. I was moved after three days to another cabin (1016) which proved to be as challenging. Laundry service was located either below or across the hall and the spinning of their high speed washers/dryers could be felt throughout my cabin. Shook all the furniture and my bed. Laundry spinning sound was at various times through the day and night. Hard to get to sleep some nights and woke frequently in the middle of the night due to the spinning of these machines. From here on, I'd definitely avoid any ocean view or inside cabins on level 1 of this ship. Or perhaps any other ship with this configuration.