Okay, so this is kind of long -
We had 11 in our family group (ages 13-75), split into 4 cabins.
Excursion that was the big problem regarding NCL response (marked 'terrible' due to this one)-
Steward kept the cabin clean and made up, good service
Need more outlets - 2 outlets is not adequate. Take a "cruise-approved" adapter so you can get more outlets/USB ports
the balcony makes the very small cabin seem a bit bigger, so that was nice. You have to insert your key card into a slot by the door in order to have electricity in the room, so having a bit of natural light from the balcony helps. Not sure if I could handle the pitch-black of the interior cabins. The hallways are about wide enough for a person and a half, when you meet someone in the hallway someone has to put themselves into the recessed area of a near-by doorway to allow someone to pass.
The bathroom was a good size, enough room to maneuver around. There is a retractable clothesline in the shower, which comes in handy.
NOLA was interesting, we spent the Saturday before the cruise
Went to Cafe DuMonde, walked around Jackson Square, ate at a nice restaurant in that area.
Departure day - The port was confusing, congested ( guessing the roadwork, Saints home game didn't help)
Spice Farm and Botanical Gardens - recommend (mentioned in my overall review)