MSC Sinfonia Review
Poor service so sad to see the services on board dropped so much
Rating by category
Additional details
Poor customer service information we were due to start sailing from Venice on 23rd of November 2019, instead we were put on a coach travelled 2.5 hours to Trieste without prior notices
Buffet restaurant not enough capabilities so often have to queue for sitting at breakfast and at lunch. Choice of food poor and not nicely cooked. The buffet restaurant is cramped and if wanted omelette one needs to go to get it from the outside kitchen , this is very poor arrangement as on windy days it's hard to push open the door to go outside .
We were given a very noisy cabin on deck 10, 1103 just below the kitchen galley on deck 11. On some nights we could hear trolly rolling and crashing. These cabins should be deleted if MSC has any thoughts for customer comfort and well being.
Cabin Review
Interior Stateroom
Small and cramped leaking bath tray due to broken tiles very dangerous sharp edged bed side lamps.