We have cruised many times with Holland America and have had no complaints.This cruise left us disappointed.
The cabin and dining room staff, namely Dudi, Eka, Allen, Hanif and Mohamad were excellent, along with Leslie and Ryan in the Crows' Nest.
Sam and Damian, pianists in Billboard, super.
Excellent, apart from TV programmes - American in the Mediterranean??
Cabin crew very good.