Had a really good time as usual we dont let the little stuff get to us.The crew were unreal and worked harder than ever to make our vacation as good as it could be. THE PROBLEM?

The company completley misses the mark on the importance of quality and making tools available to the staff. We have done about 15 cruises now Royal Caribbean, celebrity,Cunard, Seabourn, viking and even Carnival and have never had such poor quality of food.the chicken breast was frozen the soups were thin tasteless even the cheese on the onion soup was welded to a round wafer of bread I think That was not eatable. The pasta was limited to 2 or 3 different sauces that resembles wallpaper paste. Italian cruise line? The cheeseburgers were ok and pizza was good. The waiters at the table were inexperienced but tried hard but not even supplied with bottle opener and had to search around for one before opening my beer every night even in the specialty restaurant. My wife even asked for a cranberry spritzer that after 10 days and multiple explanations couldn't get it right. We went to the specialty restaurant using a package of 3 that includes a show. Sorry to say that even didn't measure up. So was below avarage and food just ok.The ship is beautiful and is not really crowded dispite the amount of people aboard.The shows were ok and didnt see anything that wowed us. The bingo was expensive and we didn't play but the last game they proudly boasted a $500 grand prize. No art auction or inside movie theater although they have a few cool things like bowling, f1 race cars and simulators at extra charge. The pools were crowded the hot tubs were small and cold the slides were fun and oh yes dont forget your room supplied beach towel that needs to go everywhere with you ( even on excursions) and if you lose it $20.Overall disappointed and would not return to MSC. There are too many companies out there that work really hard and deserve our business but Hope's of MSC improving are slim. GEORGE l