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Seabourn Quest Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
146 Reviews

NOT WHAT IT SAID

Seabourn Quest Cruise Review by nsdeut

4 people found this helpful
Trip Details
  • Sail Date: Aug 2019
  • Destination: the Baltic Sea
  • Cabin Type: Veranda Suite

We chose this cruise as a way to visit both Greenland and Nunavut. With our tickets, two weeks before departure, the itinerary stated that we would not be able to go ashore at any of the three stops in Nunavut. We did not look at the itinerary before boarding the ship - we thought we knew where we were going and had of course paid in full. We anchored in the harbour of Iqaliut for customs clearance. We were not alone in thinking we were visiting Iqaliut, only those that had gone through the itinerary issued with the tickets actually had any idea we would not be getting off the ship. We spent 8 days in a row on the ship - a total of 12 days at sea on a 24 day cruise. We would never have taken this cruise had we known it was not stopping in Nunavut. It was billed as an "adventure" cruise, but it felt like a trip to nowhere. We felt we had been totally misled by the line, and even though we have been on quite a number of cruises with the line, we would not have any confidence in the itinerary again.

Excursions - The expensive trips by zodiac are a complete waste of money - we spent 20 minutes circling a rusted hull of a ship in Paamiut for no apparent reason; a trip in dense fog to see a rock called Lady Franklin Island where we lost one of the zodiacs and then, having found the lost zodiac, had to be guided back to the ship by the Bridge as the fog was so thick.

Staff - The only reason for giving this cruise any rating is that the staff are, as has always been the case, just outstanding. They are friendly, make the effort to learn your name, and are always helping to make your time on board as comfortable as possible.

Food - not as good as it used to be, but then they were clearly struggling with lack of supplies as we were at sea for so long. Lobsters were clearly off the menu and perhaps one of the cost-cutting exercises. The ship does offer a Lactose and Gluten free options, at least in the Colonnade Restaurant, for lunch. Room service is excellent and you can choose from the main restaurant menu during opening hours.

Overall this is a nice ship to sail on, but as we only endure sea days in order to reach places we would find complicated to get to by air, this cruise was dreadfully disappointing and we feel completely misled by Seabourn as to the intended itinerary. I should add that none of the itinerary changes were due to weather conditions.


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Cabin Review

Veranda Suite
Cabin V3 635

We arrived in our cabin to find a broken sink. When we pointed this out it was not replaced and we were told to use the other sink. Eventually after 3 days they found a new sink and it was installed. It should have been sorted out before we got aboard.

The cabins are well equipped with good sized bathroom with bathtub and separate shower. Walk in hanging cupboard. TV needs replacing as it is impossible to see it from seating area or bed.


Port & Shore Excursion Reviews


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nsdeut
2 Reviews Written
8 Helpful Votes
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