We thoroughly enjoyed our recent Crystal Ravel cruise, round-trip from Vienna. We found the level of service to be outstanding. The staff were wonderful in all departments. The food was overall delicious, with plenty of choices.
Embarkation was a little confusing because the ship was docked away from the main docks in Vienna. But they had a representative stationed at the main dock with a Crystal wind feather, so arriving passengers could get specific instructions on the location of the ship. Once we were aboard, check-in was fast and easy.
We were in one of the "petite suites", which lacks the double sinks and walk-in closet of the full-sized suites. Nevertheless, it was sufficient for our needs, spotlessly clean, quiet, and very comfortable.