I went on this cruise because my brother was getting married on this ship. It was mostly enjoyable. Embarkation was very easy. Did the online pre check it. Did not have to wait in line much. Keys were in the room waiting. All rooms are ready at 1pm. We boarded the ship earlier, we just walked around the vessel and had quick lunch and Johnny rocket (12$ fee) The muster drill was very painful and useless. I understand no one enjoy those, but I appreciate to know what to do in emergency. My drill station was in the aqua theatre in the middle of summer outside under the sun. No one was listening the demonstration. And they had a problem with the sound, so we cannot hear anything. I don't even know where was my life jacket if something bad were to happen. I hope the ship will change that cause it is very dangerous. I have a balcony room with my husband near the middle back of the ship. The room was clean and very spacious. Very convenient for most of the places. We were on the 8th floor cannot near noises from outside public area except when passenger walked by, which is normal. BUT the room we had was a connecting room ... and the kids next door would have a crying episode everyday! And you can hear everything by the connecting door. It was awful! They should consider giving these room to people who want to have connecting rooms only!!! The ship is very big, but I find that we didn't have much public area where friends can hangout quietly. The only place that is open at all time is the cafe promenade, very small area. The windjammer (buffet) close at 8:45. It is waaaayyyyy too early. They didn't even leave a small section open for snack or getting drink. Side note the whole buffet is badly organize: One time we had to Line up to get in the windjammer.... I don't ever remember needing to line up for any buffet on cruises. Not line up to get food, line up to get in!!! Service of the crew member were mediocre. Many crew I pass by don't look happy. They are there because they have to kind of attitude in most of the crew in this ship. Even met a very grummy waiter, his name is Vincent serving in grande main dining room. No smile, didn't ask if we need anything more, always disappear, cannot find him except when he takes the order and bring the food. Very abrupt and impatient. We didn't even get to order drink. Lucky we didn't have to stay at his table. We move to Erik and Jonabell table, they were very pleasant and smiley. Patient with our order and request. They are sailing 2nd week with the ship so they are not fully familiar with everything but I appreciate them trying. Most of other crew member are not very happy "looking", one time even heard two member having a small argument in front of guest, quite unprofessional. Our room steward was very hard working kept my room very clean the whole week. Have some folding towel that makes me happy! The shows are very impressive and good. Like the aqua show and skating show. But the singing performance I didn't really like. They were very loud. Some singer sing almost every night at the promenade super loud and sometimes off key... or just sound like yelling or screaming. Maybe I just don't like loud. The guys who plays piano at the schooner bar was much more enjoyable. I had fun with the water slides and the ultimate abyss. Didn't get to the zip line and surf. Food quality is good. But they have no dessert that I enjoy. Every night is the same menu for dessert, with 2-3 new item per day. Disembarkation was very easy and fast. No line again just walk off the boat. I would for sure not choose this ship ever again, is a big ship that can hold lots of passenger with a few extra spot for activities, but badly organize and trying cut cost with things like buffet hours is awful.