Westerdam Review

4.5 / 5.0
1,117 reviews

Great Staff! Fabulous Trip!

Review for Alaska Cruise on Westerdam
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Craigsdal
6-10 Cruises • Age 70s

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Sail Date: Jul 2019
Cabin: Deluxe Ocean-View Verandah Stateroom

We were a group of 3 couples & a travel agent recommended this cruise & itinerary. In addition to the cruise we also booked a 3 day land tour. Our trip didn’t start very well, as we all flew out of Chicago O’hare Airport for the land portion to Anchorage. Our initial departure of 9:35am turned out to be 10:20pm, due to a brief storm early that morning. The delay was awful. We finally arrived at our hotel in Anchorage about 3:30-4am. We had to have our luggage out at 6am with a full day Glass Dome Train Ride to Denali. We were obviously exhausted. The train ride was really nice with dining facilities on the 1st level of each car & reserved seating on the 2nd floor with all Glass Dome to view the beautiful landscape. Unfortunately there was a family of 21 people in our car with about 6 of them children 6-12 years old. They were understandably noisy as kids would be, but it made for a very disturbing ride, especially with how tired we all were. We had breakfast in the dining level which was very good & peaceful. Our waiter suggested taking a walk to the last car where we could be outside looking at the scenery. It was a great suggestion, although we were in the first car & there were 9 cars. We had to traverse up and down two sets of stairways in each car to get back to the 9th car caboose. The reason was each car had their own kitchen so we couldn’t walk straight through. It was interesting to see how peaceful all of the other cars were without the young kids. In hindsight we should have asked if there were 6 seats available in a different car.

We finally arrived in Denali where we checked into our room at the Chalet Lodge, which is owned by Holland America. Our luggage was already in our room. I will say Holland America is unbelievably well organized & ALL of their staff on land & sea were outstanding. Always had a welcoming smile even when just passing by.

The next day we did the included Denali Tundra Wilderness Tour through Denali National Park in a somewhat modified school bus. Not real comfortable. The tour was about 8 hours. Our driver & tour guide, Steve, was a great driver, especially when going along the edge of the narrow roads way up high. He was very knowledgeable but unfortunately he had no personality. His narrations throughout the tour came across monotonous which made for a very boring day. Others on the bus had the same sentiment. We did stop along the way several times & saw some bears, moose & bald eagles that made the trip somewhat interesting. But it didn’t make up for Steve’s demeanor. He seems like a really nice guy, but he doesn’t have the ability to make a tour like this interesting. It made for a very long day.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin VB

Our cabin was very good. Lots of storage space. Especially liked the USB Charging Stations on both sides of the bed nightstands. Nice having the balcony on the port side of the ship for this southbound cruise. Cabin location was convenient near elevators & didn’t have any noise issues. Cabin Stewards always kept our cabin fresh!

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