Overall we enjoyed the cruise. Some solid entertainment, however timing was off based on your dinner seating. The food bland and unexciting. The lounge, bar and restaurant staff could not produce drinks that were not on the menu; and the drinks were also not good. All fruity with no punch. The staff (wait, buffet, bar) seemed unpersonable and disinterested. Our room (mini-suite) was a good size and so was the bathroom and clothing storage. Our room steward was the only truly personable staff on the ship. Getting on/off easy. Tours coordination was ok for the most part. Alaska is a seasonal worker paradise, but it seems the land workers are also overworked. The ship is older, even though it went through a major renovation in 2017. The cruise director, though the right personality--upbeat and helpful seemed like a winded up doll, saying the same questions and speech along with and "my name is Natalie" was overkill. Kristoff, cruise director staff was pretenious and rude at times. Other cruise lines offer a better overall experience. Many guests were repeat passengers, however I would not choose again. Alaska though was great!