We were looking very much forward to this cruise starting with 11 days in Central America and the Panama Canal. After that we did cross the Atlantic ending up in Copenhagen.
When we were checking in, we were very well taken care of by a Norwegian man. Entering the ship was a little less pleasant. The staff showing you onboard was not at all polite. Ok we expected to have a glass of champagne, when getting onboard, but no. For the first time ever on cruises (first time with HAL) there wasn't a glass of bobbles as a welcome.
Our cabin was not ready yet, so we went up for some lunch.
As written in the review, our cabin was directly dirty on arrival. The aircondition worked well 4 out of 28 days. The rest of the time it was either far too hot or far too cold in the cabin. Terrible.