Marco Polo Review
Rating by category
Additional details
I only chose Marco Polo in order to get to Greenland. The boat is very shabby and I don't think much has been done, cosmetically, since her last major refit in 1995.
The computers broke down at registration, causing a delay, but they then let us on ship without any security checks. From that moment everyone's security was compromised until return to Tllbury.
The first tendering at Kirkwall was terrible. Ticketing started at 0900 and we received ours at 0915 but had to wait ages - until we landed ashore at 1210. They didn't have enough tenders operating and those that were, were uncoordinated. A massive list formed at return time and the harbourmaster contacted the Captain to ask for more tenders. We heard from a number of sources that the Captain refused. After a written complaint I received a letter of management speak blaming the wind??? and the harbour authorities.
Cabin Review
Needs modernisation, but enough space, cabin steward OK. However, I was woken on seven different occasions, out of 21, by loud noises coming from the deck below (A work area) It sounded like someone rolling oil barrels across the floor and then letting the barrels hit the hull. The staff have to work but I'm not sure that they were trained to appreciate the proximity of cabins, or the management do those routine noisy jobs during the day.