Norwegian Getaway Review
Rating by category
Additional details
I chose this cruise to spend 12 days on vacation. It was my second NCL transatlantic experience and I had a great time on the first. I expected four nice ports and lots of relaxing, fun days at sea. A week before we sailed we were informed that we were cut to ten days, with two marginal at best ports. After much noise we got two better ports back, but the chaos caused by the changes were not worth the trouble. The changes caused a massive amount of upheaval and required multiple visits to the guest services and shore excursions desks to try to correct overcharges, cancelled excursions, etc.
After being reassured for four days that I was on the list for a shore excursion I had booked and paid for, when tickets were issued to others I was told I had in fact not made the list and was out of luck. Not even an apology. There were not enough excursions for the number of passengers and the port changes were not planned for or handled well.
I have a mobility issue that prevents long walks, multiple stairs, etc, but I do not need a wheelchair or other assistive device. There were minimal excursions planned at "Level 1" and the online sales descriptions were not complete. On the ship I was told I could not participate in the other two I had booked that I had been rebooked for because of the physical requirements. The only excuse given was "it's Europe". Again, not even "sorry". I am still waiting for refunds for the shore excursions that were taken away.
Cabin Review
Spa Mini-Suite with Balcony
My cabin was very nice. Perfectly located on the ship as I needed to be near the elevators. The bathroom is the best cruise cabin bathroom I've ever had. Huge walk in shower with multiple water jets and rainwater shower head. I moved my bed a bit closer to the sofa as I sleep on the left side and there wasn't much room near the window. My steward was wonderful. She had the bed moved after I moved the nightstands. There was plenty of room and plenty of storage space. The double sink in the bathroom makes it difficult to store toiletries in a convenient way.
Port Reviews
Le Havre
It was a Sunday, nothing was open in the city. Again, my excursion was taken away because I asked if there was a way to avoid the two hour walk in Roen. They refused to even call the vendor to see if an accomodation could be made.