Vision of the Seas Review

3.5 / 5.0
1,211 reviews

Underwhelmed

Review for the Western Caribbean Cruise on Vision of the Seas
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Tfoster1025
2-5 Cruises • Age 50s

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Additional details

Sail Date: Mar 2019
Cabin: Ocean View

Cruised RC before and loved every minute of it...this time not so much. Great food and beverage service! Desmond and Ohla took wonderful care of us at My Time Dining. They were attentive and fun! Bar service was quick and friendly. Only negative was no self service beverage stations like other RC ships and had to wait at bar just for a soda. Entertainment was really good for a small ship. Stateroom attendant was poor at best. I drank a bit too much day 1 and went to bed with full makeup and it rubbed off all over pillows...sheets and pillow cases were never changed entire trip. I had to hunt down an attendant day 4 to ask for toilet paper and tissues since we were out of tissues for 2 days. Floor was never vacuumed, we came back to made bed but dirty glasses and empty water bottles left. Never provided with new bar soap and two days our day planner was left in room after dinner which is kind of pointless. We were not enamored with the 2 ports either... Progreso and Cozumel. We did excursions at both and they were fair at best. Descriptions sounded wonderful but they sounded better than they turned out to be. All inclusive resort in Progresso had a sea shell covered beach you could barely walk on with a freezing cold pool that no one went in due to cold temp of water and sunscreen film floating on top. Small 2 stall bathroom with long waits to void. Watery drinks and greasy food. Cozumel excursion was ATV and beach. ATV in "jungle" was very misleading. It was a rocky path in contained area that we felt like we were going in circles. Very slow! Didn't break 20 mph. Not our idea of fun ATVing. Beach after ATV sucked! Small, overcrowded beach with pushy sales. Sand looked and felt like panko bread crumbs. Your feet would sink 6 inches with every step so you couldn't even walk it. However, the tour guides were fun and helpful and were the best part of the excursion.

Cabin Review

Ocean View

Cabin 3N

Poor cabin service entire trip. Attendant basically made bed and not much more. We saw James 2 times...once up on arrival and again after hunting him down for assistance. Slept on dirty makeup covered pillow cases the entire week. Sheets never changed despite visual obvious stains. Garbage not emptied with regularity, floor never vacuumed despite visible dirt/debris. Broken vanity chair and wood trim was loose or poor fitting and made popping sound continually. Hair dryer would not stay plugged in...frustrating.

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