From the time we parked our car every body we came in contact with for services were so helpful The gentleman who took our luggage then off to the to check in desk these folks were polite and made us feel comfortable answered all our questions Then we came aboard went directly to the upper deck to look around where found wonderful people working behind the bar who all were so polite and willing to serve a few hours later we went to our beautiful cabin our luggage was there and orderly our view off the balcony was breath taking proceeded to get freshened up and prepare to enjoy our dinner not knowing what to expect we found a beautiful dining room and a Waite staff willing to do anything to make our dining experience perfect afterwards we went back to deck 16 where we felt very comfortable finding our favorite bartenders an introduction show with music and dancing fabulous entertainment later we retired to our cabin where we found one of the most comfortable beds ever big flat screen tv spent some time on our balcony taking in the view My wife and I especially loved all of the food choices many bars of different themes we had fun in the casino at various times We were always greeted with a Smile through out our total experience We could only be so lucky to go again with all the same waite staff Thanks for a WONDERFUL experience for our first