Very unmemorable cruise event. Overcrowded pool and hot tubs. We didn't;t get in pool or hot tubs as seemed at risk for germs with side by side throngs of people really-really drinking. Ship decor-tired; food in restaurants was average but low quality in buffet dining room as was always cold (if supposed to be warm); desserts and breakfast rolls 100% pre-packeaged, dried-out, cardboard-like and high sugar-fat content. fresh fruits were good. Stopped at Freeport as was unsafe to ferry to original stop. Freeport was a dreadful, depressing collection of dirty shops desperate for tourists to buy any type of junk. There was nothing we wanted to buy and absolutely nothing to see in the tiny area in which we were let out in. Such a disappointment and cruise-line did nothing to make it better like a champagne toast or absolutely anything.Cruise-line very intent on selling anything and everything (art, jewels,casino...) Norwegian typically has really good entertainment but only one evening was really special-rest so-so. Do not recommend this ship at capacity; only recommend sit-down restaurants and really think not a memorable vacation experience.