Maasdam Review

4.0 / 5.0
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Standard getting low

Review for Asia Cruise on Maasdam
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mutsch
10+ Cruises • Age 70s

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Sail Date: Feb 2019
Cabin: Verandah Suite

WE took this cruise because we were interested in the ports of call. If we had known in advance that HAL was only interested in the passengers going of EXC tours we wouldn't have taken this cruise. Most of the stops we out of the way at some large container port. The cruise director failed to inform us in advance about possible shuttles our of the port. At some of the ports they offered no free shuttle and you could only get out by expensive taxi. As 5 star mariners we have known better cruises with HAL. When in Hongkong they forgot to inform their staff that ONLY the people who went to Macau were not allowed to get off the ship after returning from Macau. We still had half a day left to explore. After a big row with the staff the cruise direction eventually gave out a message that we could leave the ship again. Bad work!!! The entertainment was not exsistent or poor except for the Chinese lady playing the accordeon.On seadays there was NO entertainment except talks for the EXC people. There was no music band on the deck and elevator music played the same music every day. Our cabin was good and spacious as it was a suite and the staff their usual friendly self. Everything was clean. As there were many people with bad cold including me we expected staff to make sure people didn't touch the food or fill their water bottles at the macine themselves.This did not happen. What happened to the coctail party for the past mariners? We didn't get one invitation although we are 5 star.All in all I would say this was not the best cuise we have been on. We will think twice about booking HAL again.

Cabin Review

Verandah Suite

Cabin B

The cabin was spacious and clean. The staff exellent as usual and always smiling.The furniture is a little worn and the closet doors would not close completely. The airconditioning had problems and dripped water some of the times due to the heat. The veranda was rusty but they did some paint work while we were ashore.

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