Koningsdam Review

5.0 / 5.0
866 reviews

Great ship & crew

Review for the Southern Caribbean Cruise on Koningsdam
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ecstuff
10+ Cruises • Age 60s

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Sail Date: Feb 2019
Cabin: Family Oceanview Stateroom

This line was the only line that offered the first 10 days with stops we had not visited before. The ship and crew were great. HA schedulers suck. When we received our flights (booked through HA) there were two sore spots. We depart out of MSY at 8 am and arrive FLL ONE and a HALF hour before ship departs. The return leg is airport for 10 am, departing flight at 7 pm and not arriving at MSY till midnight. As i write this, our plane is delayed 1/2 hour with beautiful weather. Good ole Delta. We called HA months in advance to express our concerns. Was told that was within their guidelines. Well, we were slid onto the ship 2 of the last 4 people after security was closed and the ship was late departing. Virtually did not screen us so we could make departure. We missed the first afternoon of our cruise which we always look forward to. No remorse from the ‘desk people’ on board. The rest of the ship’s crew (98%) were wonderful. I wanted to write reviews for the excursions so other people can plan their trips but there is no place in HA website to create these. Dining experience was very good. Service was excellent in all areas of the ship. However, the food was good but bland - no extra seasoning available such as Tony’s, Zatarains, Slap ya Mama, etc. We ordered breakfast in cabin all but 3 days. No complaints, on time, coffee and selection was acceptable. Cabin crew was very helpful with the small needs such as cabin menus, fruits and snacks. Cabin was spotless each day twice a day minimum. The nightly live band on Deck 2 was awesome. Great talent and popular music enjoyed by standing room only crowd each night. There are no art auctions like Norwegian or Carnival which is strange because HA is owned by Carnival Corp. There is an art gallery where u can purchase but thats it. Nothing we liked. We booked ooked snorkeling excursions through HA all stops except The Dom Rep and Curaçao which were average experiences. We completed the Coffee experience at The Dom Republic which we are still talking about. You travel up into the mountains to learn, taste and help the local coffee farmers bring back their coffee industry. In Curaçao, we did the ATV tour which takes you through and across the island. Dusty but a lot of fun and a learning experience all booked through HA. We were fortunate enough to see Carnival in Aruba and dine at Lucy’s (nachos). Awesome experience - we are from Louisiana and experience Mardi Gras every year. Carnival in Aruba was very colorful and very close to our home experience. The ship’s photography dept is not what we expected. We wanted to take a pic and have them place it on the embarkation background. We were told that they would take some pics of us but it would be black & white. We arrived for our appointment at 7:30 pm and was advised that the first pic (if purchased) would be $450.00! No thanks - see ya! Rip off artist but we are smarter than that. In this digital world, there is NO one on that ship that can make us believe that they couldn’t fulfill our request. We paid $19.95 for a dock photo and that’s it.

Cabin Review

Family Oceanview Stateroom

Cabin FB

Excellent with excellent service

7 Helpful Votes
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