Nieuw Amsterdam Review

HAL becoming average

Review for the Eastern Caribbean Cruise on Nieuw Amsterdam
User Avatar
cruzcfi
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2019
Cabin: Deluxe Ocean-View Verandah Stateroom

We have been on HAL several times and have always in enjoyed ourselves as have the other two couples we traveled with. This was our first time on Nieuw Amsterdam. The cabin on deck 7 aft was great, good location for getting to elevators and only two decks from the buffet and pool area. The cabin stewards were excellent and the cabin was always clean with fresh ice. The service in the MDR was poor, extremely slow and one of the orders was never delivered. The staff seemed to be overworked or short handed. The service in the buffet and pool deck was slow, tables were left unbussed for a long time and bar service was almost non existent on one occasion, HAL really seems to be sailing with minimal staffing. We loved the Dive In and pizza, but other food seemed to be reworked leftovers. The Asian station was excellent however. The super bowl was broadcast in the main theatre and was popular and HAL was serving some finger foods complimentary. Very good selection of movies on the in cabin entertainment but the dedicated movie theatre on deck 3 is gone. We did not do any shore excursions. The comedian and magic act were great both nights. The fitness center has added more equipment and I used it every day. Overall we had a good time but HAL is slipping.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

4 Helpful Votes
previous reviewnext review

Find a Nieuw Amsterdam Cruise from $291

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.