Ship is pristine and service could not be more friendly or professional. Entertainment is high quality but the emphasis on classical music gets a little tiresome. Professional lectures were excellent. Dining is varied and delicious with food served hot. Cabin is smaller than indicated in the photo, with insufficient storage space.Balcony very small. We particularly enjoyed the spa with the snow grotto and the exercise classes were excellent. Included excursions are boring and the others are extremely expensive. Prices not disclosed until 30 days before departure. Sledding by huskies was a lot of fun but lasts 15 minutes. An excursion to see the northern lights was supposed to include being taken to several places to try to see the lights. Stayed in one place. Never saw the lights. Another couple went with a private company and saw the lights for hours! Most of the city stops were on Sunday so no shopping opportunities. Scenery in Norway is beautiful and we may go back in summer, just probably not with Viking.
Mattress uncomfortable and the pillows like pancakes.