This cruise was a family reunion of sorts for my significant other's family and I got to tag along. It was my first cruise, but I travel 12-15 times a year and was floored by the amazing level of customer service. I work in customer service and reviews are huge to me but I rarely do them.
The ship is about to be completely remodeled, but I didn't notice anything that was in need of remodel. I was very impressed with the decor and the quality of the fixtures, appliances, pool area, dining hall and we even toured the kitchen and it was the cleanest I have seen.
We stayed in a cabin (can't recall the name) that was larger than expected with a balcony. Even better there are privacy doors that separate each balcony, but since we were next to family and they removed them so we had just enough privacy but could still walk from balcony to balcony
I don't remember but if you see above, I mentioned it