Star Princess Review
4.0 / 5.0
0 reviews
Solid cruise , Awful cabin and absent management leaves us feeling sad !
Review for South America Cruise on Star Princess
GuyChurchward
6-10 Cruises • Age 50s
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Additional details
Sail Date: Jan 2019
Cabin: Owner's Suite with Balcony
We’ve cruised a number of times with Princess and this one kinda puts the seal on not wanting to continue which is sad. We took the principle to pay up into a suite every couple of years and get pampered as VIP’s. I know it sounds obnoxious but it’s pay4play and the level of attention and detail proved out to be worth forfeiting vacations to get spoilt.
This time we took B751 being the owners suite, the trip incl. flights worked out over 25k so you would expect good things.
The reality was that the actual cruise, ports and tours all turned out well (except for one port miss from bad weather). The team in Sabatini's and club class were excellent, there was an abundance of Brits that made it fun and the Zumba proved highly entertaining.
Cabin Review
Owner's Suite with Balcony
Cabin S2
1. Wifey had to wash the handles and light switches as they all were stained and smeared when we arrived
2. Dust and dirt across cabin which remained there through the cruise
3. Paint chips across entire deck that fell from the deck above being power washed apparently
4. Cabin squeaking /creaking where it should not (metal on metal rubbing noise keeping us awake
5. Safe worked sporadically
6. Orchid in room dead aka no flowers just a stalk
7. Mirror and TV’s all had fingers prints on them and smudges
8. Hair behind toilet door present when we arrived and still there when we left
9. Fruit bowl never refreshed, moldy fruit left for us to throw away
10. Chocolates left to pile up in room
11. Wardrobe door almost impossible to open
12. 1/2 the carpet changed leaving old parts tatty and dirty
13. Dirty head mark on wall behind sofa
14. Ceiling light fitting not installed correctly
15. Heating vent in ceiling not installed correctly
16. Patio door would not stay open
17. Balcony rail poorly installed (wobbled)
18. The lounge TV’s had garbled sound so we could not hear the captain announcements or scenic commentary
19. Larger flat screen TV’s installed over built in shelves so they protruded into walkway making them dangerous at head height between the bathroom and bedroom
20. Vanish tarnished on the cabinets
6 Helpful Votes
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