We chose this cruise for its itinerary. To be upfront we are usually Celebrity cruisers, but decided to try Princess.

Embarkation in Shanghai was a pure day, and evening, from hell. This was not the fault of Princess, but the Chinese Port Authority who randomly closed the port to the inbound ship and refused to provide customs and immigration facilities.

Princess sent emails, updating the times to come to the pier, but things quickly spiraled out of control. We did not board the ship until 9pm. Princess supplied snacks while we were all kept in a very hot and uncomfortable waiting area dockside, but there was no communications from any Princess reps to keep us updated. Easily the worst cruise experience ever . Read more