Adventure of the Seas Review

4.0 / 5.0
2,220 reviews

Extremely disappointed in Adventure Dining Room Staff!

Review for the Western Caribbean Cruise on Adventure of the Seas
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Chip and Dale
10+ Cruises • Age 60s

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Sail Date: Jan 2019
Cabin: Ocean View Balcony

We did a b2b on Adventure to escape the cold and to spend time with friends. Our cabin steward was Sherwin and he was the absolute best we’ve ever experienced! Kind, always smiling and incredibly efficient. Superb does not come close to describing Sherwin.

I have deadly allergies to seafood, mushrooms and tarragon. I emailed the ship prior to the cruises with the information and requested a table for two to avoid accidentally being served someone else’s food along with trying to avoid inconveniencing other cruisers with needing to preorder my food each night. Royal has become more and more slack on some ships the last couple of years. The head waiter is supposed to manage allergies. On some ships I had to have the head waiter handle my food at lunch time as well. Not by my request, it was policy on certain ships. Our first week I asked the waiter to please find our head waiter and explained why. After speaking with the head waiter she tried to pass me back to the waiter telling me she would be fine. I insisted on the headwaiter doing my orders. I have been on ships where serious mistakes have been made with my food by waiters who did not take the allergies seriously. Fortunately I survived!

The head waiter was pretty good until the night prior to the 2nd formal night when she told me lobster would be served. She suggested we dine in the cabin. I said no I would like to be in the dining room and if it was too much for me we would leave. I asked her to just make sure our dinners came out quickly like she had done the other nights and hopefully I would be fine. We barely saw her formal night. The waiter came by and I asked if she could make sure we had more vegetables with dinner. It was almost an hour after our appetizers that we received our entree and no vegetables, no head waiter. We did not return to the dining room that week.

Cabin Review

Ocean View Balcony

Cabin 4D

We were very happy with our cabin. We had a new couch. The drawers stuck but this is common on most ships. We absolutely loved our cabin steward Sherwin!

Port Reviews

Fort Lauderdale (Port Everglades)

We went to Einstein Bagels for breakfast and shopped a bit. We had very little time since it took soooooo long to get off the ship!

Grand Cayman (Georgetown)

We had ice cream and wandered about.

Costa Maya

We dont really like this port. Too touristy.

Cozumel

We always walk into town and have margaritas and fajitas at Palmeras. Love it!

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