Azamara Pursuit Review

Antarctic Cruise Jan 2019

Review for South America Cruise on Azamara Pursuit
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ianandlindab
10+ Cruises • Age 60s

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Sail Date: Jan 2019
Cabin: Club Interior Stateroom

e have just returned from an Azamara Pursuit cruise to Antartica.

The customer serviceon the ship is appalling. We had problems with our hot water going cold over two days. After various attempts to fix it (it would go cold again within a couple of hours) and much debate we were offered another stateroom but no apology, upgrade or any comprnsation for the inconvenience.The guest relations manager (Sasha) hid behind his staff and after meeting with us once never got back to us although we left messages for him to contact us.

Also the stateroom had the smallest shower and least storage of any that we have ever experienced in 21 cruises with 8 cruise lines. The ship was also compromised in many areas as altough it has been refurbished it is quite old.

Cabin Review

Club Interior Stateroom

Cabin 09

Smallest shower and least storage of any that we have ever experienced

Port Reviews

Montevideo

No map or anything. Ship sdocked near old town which felt very unsafe,

4 Helpful Votes
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