The itinerary was appealing so we jumped on a deal even though we had just returned from another cruise. This was our first experience on Celebrity, a cruise line that one of my golfing buddies uses exclusively. My overall experience was quite good and actually, better than expected. We had done a few cruises with the "foodie" cruise line so had modest expectations for the food on Celebrity. We were pleasantly surprised by the overall quality. We ate in all of the speciality restaurants, the MDR, and the Cafe. The Tuscan Grill served huge meat portions and was generally good but not quite comparable with the "foodie's" Italian restaurant. We loved Murano and went back for lunch another day. The food and service was exceptional. Q-Sine was a gimmick, I felt like I was eating at Disneyland, but obviously people had fun and the food was good. The World Cafe had tons of choices and we were again pleasantly surprised with the quality. However, we didn't like the challenge of finding seats or waiting for a bar server. Also, unlike another cruise line's cafeteria, you are serving yourself after others have used the serving utensils. It seems to defeat the purpose of having people getting their Purel before entering (which wasn't enforced!).
Staff were friendly and helpful. Special shout outs to our cabin steward, MDR server, and sommelier. The Cabin was roomy enough but a bit worn. One cupboard door was hanging loose and towels and sheets did not seem to be high quality, though the robes were good. Selection of wine and beer on the Classic package was minimal.
As mentioned above, the room was satisfactory in size and amenities. It was poor as far as being pristine, e.g. furniture was falling apart, and linens were not of great quality. Storage was a bit of a problem as the make-up table/desk really is small. The cabin's sofa was also not the most comfortable.
Started late and time in Puerto Varas was limited due to this and people returning late from Fruitellira(sp?)