Celebrity Infinity Review

4.0 / 5.0
1,666 reviews

Worn out

Review for the Western Caribbean Cruise on Celebrity Infinity
User Avatar
cindylairmore
2-5 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jan 2019
Cabin: Family Ocean View with Balcony
Bathroom, rotted board
Mold on Veranda
Worn out veranda furniture in cabin
Bathroom rotting
Rust on Veranda

After a wonderful experience on the Reflection last Fall, we booked this cruise as a last minute get away. We were excited that a last minute cancelation allowed us the opportunity to stay in a Family Veranda cabin so we could enjoy the extra large room/veranda.

The size of the room/veranda did not disappoint but the conditions of the room/veranda were terribly disappointed. We knew going into the Infinity that it was an older ship that needed some "TLC". We did not realize that TLC meant mold, mildew, rotten base boards, odors and worn out furniture. I would never have stayed in a hotel in such poor condition and didn't expect to find this on a premier cruise line. The common areas on the ship have been taken care for the most part, but the cabin not so much! I do wonder just how many layers of paint the ship can have to cover so much rust!

Some of the staff were excellent (cabin steward) but the staff in Cellar Masters were not very knowledgable of wine and what to recommend. That was opposite of our experience on Reflection.

Cabin Review

Family Ocean View with Balcony

Cabin FV

Size of room and veranda were as advertised. A lot of room, but as mentioned above, both are in bad shape. Bathroom especially is in bad shape. It was very worn and had an odor. Worn out couches, worn out veranda furniture. Rust and mold on Veranda

2 Helpful Votes
previous reviewnext review

Find a Celebrity Infinity Cruise from $861

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.