Grand Princess Review

3.5 / 5.0
1,605 reviews

Stay Away, It's Not So Grand

Review for Hawaii Cruise on Grand Princess
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Arthurg
10+ Cruises • Age 80s

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Sail Date: Dec 2018
Cabin: Oceanview

Chose for the 15 days away. Aggravating voyage. The food is not what it used to be. The ship is run down and in desperate need of a major overhaul. Creaks and groans in moderate seas. Elevators are being serviced and the doors open very slowly. The worst is no internet from San Francisco to just before Hawaii, and then for a half hour. Next time we had internet was just before Ensenada. Lied to by internet manager who blamed the satellite, the weather, the part of the ocean. All not true. It was a deficiency on the ship itself. Tell the truth!

The best part of the cruise were the on board lecturers, Gloeta Massie the naturalist and Hal Timberg who lectured about DNA, crime solving, CSI,etc.

The staff was great, as usual.

Response from TaylorW, Social Team, Princess Cruises

Hi Aurthurg, we are truly sorry you had a poor experience aboard Grand Princess. Our team strives to provide impeccable service to each and every guest, and we are sorry that you did not...

Cabin Review

Oceanview

Cabin OC

Last minute booking. Didn't have room for a second night table and lamp. Only 2 electrical outlets at the desk on the other side of the cabin

The room steward, Ernie, was fantastic.

3 Helpful Votes
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