• Write a Review
  • Boards
  • Log In
MSC Preziosa Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
371 Reviews

Disorganized

MSC Preziosa Cruise Review by Cookie1010

10 people found this helpful
Trip Details
  • Sail Date: Dec 2018
  • Destination: the Caribbean
  • Cabin Type: Balcony Stateroom

We took this cruise from Guadalupe for seven days. Ship is great and very modern. The main issue we had was that everything is so disorganized. You can ask the same question to numerous employees and get a different answer each time. We spent a good part of our vacation resolving issues. Another issue was with the restaurants. Very ordinary food and in small quantities. Again, disorganized service with servers that have trouble communicating and who do not know details of the menu. Entertainment was so so. They use their staff for the shows so it becomes very repetitive. No special performers from the outside. We had very good service from our room stewart. Excursions were hit or miss and in certain cases seemed to be over-priced. They changed the base currency from USD to Euro between the time we finalysed our payment and the cruise date which impacted our total cruise cost. They also revamped their drink packages which meant that the wine package was no longer available. Only all inclusive drink packages were available, at ridiculous prices unless you drink full time. MSC is only a good cruise for those who haven’t experienced another cruise line. All and all, I will not cruise with MSC again, it is too frustrating dealing with them and there are too many negatives compared with the positives.


Cookie1010's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Balcony Stateroom
Cabin B2 9085

Room was fine and in good shape. Only issue was with the balcony, it wasn’t glass so we had no view when sitting down. Notmuch choice with tv channels - little available English channels. They had a few free movies the first days, but it changed to all movies with a fee at mid-cruise. Another example of the nick’e and diming during the whole cruise.


Port & Shore Excursion Reviews

Excursion was interesting. Guide gave a lot of information and was very knowledgeable. I recomend thus excursion.

View All undefined undefined Reviews
Island Tour

Intersting tour with knowledgeable guide.

View All 64 Island Tour Reviews
Bequia

Too much time wasted on getting to and from Bequia. Waste of time getting off in the town, was to short to visit. Had to go through seversl feet of water to disembark. Beach time was 45 minutes which was also very short. Going back to ship was very rough. Lunch was very ordinary and a waste of time. Excursion wad overpriced for the little we got out of it. I don’t recommend this excursion.

View All 6 Bequia Reviews

Previous ReviewNext Review
Cookie1010
3 Reviews Written
12 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More MSC Preziosa Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.