We choose this cruise mainly for the itinerary, but have cruised with Thompson previously and always found it good value. Travelled with my husband and we both had a great time and met some lovely people. Really friendly crew who couldn't do enough for you, always available to provide drinks and the entertainment team were good. Special shout out to the guys in bar 11, our favourite bar and the infused gin was really good. Our cabin 6622 was kept spotless by Prakash and we appreciated the towel art and Christmas treats, a lovely touch.
Food good and plenty of choice and didn't need to visit the themed restaurants. The excursions we went on were good value.
The only feedback is our check-in at Birmingham, the desk wasn't available till 7pm for the 9.25pm flight and only 1 person checking visas meant over an hour in the queue. We had booked into the lounge for 3 hours to relax but only had 50 minutes in there.
Also it is disappointing that bottles of water are not provided free of charge in cabins when on all inclusive package.
Didn't spoil the holiday and would definitely recommend.
Cabin size and cleanliness good. Prakesh was great, polite and friendly.