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MSC Seaview Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
131 Reviews

Terrible service and food

MSC Seaview Cruise Review by Alexandre Luz

10 people found this helpful
Trip Details
  • Sail Date: Dec 2018
  • Destination: South America
  • Cabin Type: Aurea Balcony Stateroom

Food is terrible, this is the weakness point for sure. The food had no taste, no presentation, no talent. Service is a nightmare, it is clear for me that people had no training and its not prepare for the functions, there was no leadership, the managers were extremely arrogants and they spent their time talking each other instead of looking their team, I have never seen such attitude before in my previous crusies.

The ship looks nice however it doesn’t work, the theater and the other areas are too small for the capacity of the chip 4300 passangers.

We had to make a reservation for the theater but it never worked, we are oblied to seat on the floor, the theater has 03 presentations per night but the capacity is not enough to attend all passengers. It is a very ashamed situation for everyone.

The restaurantes work in three shifts, so the last dinner is at 22hs45, my cruise was overbooked so I had bo other choice, that means my dinner started around 23hs15 everyday, crazy.

I have already traveled with Costa and Royal Caribbean and had a nice experience! MSC never more!!


Alexandre Luz's Full Rating Summary
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Cabin Review

Aurea Balcony Stateroom
Cabin B3 12145

Good bed and balcony.


Port & Shore Excursion Reviews


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Alexandre Luz
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